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Shipping, Handling & Return
Shipping Policy
Shipping Policy for International:
Order processing time typically takes 30 days, before being shipped. Keep in mind orders are custom made to your fit. You will receive a confirmation email once your order is confirmed shipped and delivered.
Shipping & Handling Information:
Please allow 30 to 45 days for delivery to arrive from date of purchase.
How Long does it take to ship order to customer? We typically ship out all orders within 30 days of purchase. For international orders, delivery delays may occur.
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All orders will be delivered from Sierra Leone to our local warehouse in US, then inspected and delivered to the customer’s address provided, via DHL express shipping and USPS. For more shipping information, please contact us at: Janet@FyneGalFashion.com or 408-512-0052.
* We are not responsible for delays that may occur due to weather or customs while merchandise is en route. If incorrect address is provided, this may also cause a delay in your shipment.
Payments:
Payment can be made through the following method PayPal or visa/debit. This provides both buyers and seller the protection.
Return & Exchange Policy
We have no returns/no exchange policy. Our clothes are true to size, and Africa wear does stretchy, it’s best to choose at least 2 sizes up.
In case clothing is damaged, please send us an email and report defect.
You may email us via the contact page.